Privacy Policy

Localvox Media INC ("Localvox Media") takes your privacy seriously. Please read the following to learn more about our privacy policy and practices (the “Privacy Policy”). This Privacy Policy describes the privacy practices for Localvox Media with respect to your use of the Localvox Media website, Localvox (the “Site”), and your use of the Localvox Media product, application, including any demo thereof (collectively, the “Product”). Your continued use of the Site or Product constitutes an acceptance of this Privacy Policy. The Privacy Policy and related Terms of Use are subject to revision at any time, without notice to Users, and any changes will be effective at the time they are posted. Continued use of the Product following any revision of this Privacy Policy constitutes an acceptance of any change. If you do not agree to the terms of this Privacy Policy, please discontinue your use of the Product.

What Does This Privacy Policy Cover?

This Privacy Policy covers Localvox Media's treatment of personal information that you provide to Localvox Media in connection with your use of the Site and the Product. This Policy also covers Localvox Media's treatment of any personal information that Localvox Media's business partners share with Localvox Media. This Policy does not apply to the practices of third parties that Localvox Media does not own or control, including but not limited to third party services you access through Localvox Media, or to individuals that Localvox Media does not employ or manage.

What Personal Information About Users Does Localvox Media Collect?

We collect the following types of information from our users:

Information You Provide to Us

We receive and store any information you enter on the Site or through your use of the Product or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of the features of our Site and the Product. The personal information you provide may be used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about specials and new products. In order for you to take full advantage of our Site and the Product, you must provide registration information, including an e-mail address, password and, in certain circumstances, registration information for the third party services you access through Localvox Media. We may also request demographic information and unique identifiers in order to provide you with a more personalized service, but this information is optional. To the extent you provide Localvox Media with personal information, we store that information and you are not anonymous to us.

We do NOT store any credit card or payment information.

Automatic Information

We may receive and store certain types of information whenever you interact with us. Localvox Media may automatically receive and record information on our server logs from your browser including your IP address, Localvox Media cookie information, and the information you request. Localvox Media may use this data to help diagnose problems with its server, analyze trends and administer the Site and the Product. Localvox Media may automatically collect usage information, such as the numbers and frequency of visitors to our Site and user of our Product and their components. Localvox Media may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data may enable us to figure out how often customers use parts of the Site and Product, so we can make the Site and Product appealing to as many users as possible. As part of this use of information, we may provide aggregate information that does not include personally identifiable information about you, to our partners about how our users, collectively, use our Site and Product. If we share this type of statistical data, we do it so that our partners can understand how often people use their areas of our Site and Service, so that they, too, may provide you with optimal Localvox Media service.

E-mail Communications

We may receive a confirmation when you open an e-mail from Localvox Media if your computer supports this type of program, in order to help us make e-mails more interesting and helpful. We may also send out e-mails with news or promotions. If you do not want to receive promotional e-mails from us, please contact us at hello@Localvox or unsubscribe on any email footer you receive.

Information From Other Sources

For purposes such as improving personalization of our service, we may receive information about you from other sources, including but not limited to your Twitter Social Profile, Facebook Company Page, and your LinkedIn Company Page. Like the information you provide to us, we do not share this information with anyone except authorized third parties in connection with providing you with our Services.

What about Cookies?

Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people. To the extent Localvox Media uses cookies, such cookies do not collect personal information, and we do not combine information collected through cookies with other personal information that you provide to tell us who you are or what your username or e-mail address is. We use cookies to enhance users’ experiences, to learn more about use of the Site and the Product and to improve the quality of our Site and Product. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because deleting cookies may reduce the functionality of Localvox Media. Ads may appear on the Site or the Product, and advertisers may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Localvox Media and does not cover the use of cookies, if any, by advertisers or any other third party.

Will Localvox Media Share Any of the Information it receives?

Localvox Media does not rent or sell your personal information to anyone. We share your personal information only as described herein.

Affiliated Business We Do Not Control

In certain situations, Localvox Media may provide services, or sell products jointly with affiliated businesses. We will share customer information that is related to such transactions with that affiliated business. We require our affiliates to provide the same level of privacy protection that we do. Our business affiliates do not have the right to share or use personal information for any purpose other than in connection with a Localvox Media authorized transaction.


We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide Product or services to you. Examples include removing repetitive information from user lists, analyzing data, providing marketing assistance, and providing customer service. Our agents are required to subscribe to the same level of privacy protection as we do. Unless we tell you differently, Localvox Media's agents do not have any right to use the personal information we share with them beyond what is necessary to assist us in providing their services.

Information You Post

When you post a message through Localvox Media, information about you, including user profile information, may be visible to other users. If you post personal information online that is accessible to the public, that information becomes publicly available and can be collected and used by others and redistributed through the internet and other media channels. You may receive unsolicited messages from other parties in return.

Promotional Offers

We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please e-mail us at hello@Localvox

Business Transfers

In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Localvox Media, or substantially all of its assets, were acquired, or in the unlikely event that Localvox Media goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Localvox Media may continue to use your personal information as set forth in this policy.

Protection of Localvox Media and Others

We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Localvox Media, our employees, our users, or others. This means we will disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. Localvox Media may also disclose personal information to parties in compliance with Localvox Media's Copyright Policy, as Localvox Media in its sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Localvox Media may disclose name, street address, city, state, zip code, country, phone number, and e-mail address.

With Your Consent

Except as set forth above, you will be notified when your personal information may be shared with third parties, and you will be able to prevent the sharing of this information.

Is Information About Me Secure?

Information you provide to Localvox Media related to third party services you access through your use of the Product is protected by the privacy policies and procedures of such third party services. You are responsible for protecting against unauthorized access to your passwords for those services and to your computer by signing off once you have finished using a shared computer. Localvox Media employs standard industry security practices to protect all data it records, both during transmission and once we receive it. While our aim is to keep data from unauthorized or unsafe access, modification or destructions, no method of transmission of the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security. Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

What Information Can I Access?

Localvox Media may allow you to access the following information about you for the singular purpose of viewing, and in certain situations, updating that information. You may be able to add or update certain information via the Site or the Product. When you update information, however, we often maintain a copy of the unrevised information in our records. You may delete the Localvox Media software from your computer if you wish to cease using the Localvox Media Product. Please note that information may remain in our records after deletion of such software. To the extent your e-mail address is provided to Localvox Media, you may receive e-mail or other communications from us. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Site and the Product, and you are responsible for reviewing such legal notices for changes. As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Localvox Media features.

Can Children Use Localvox Media's Services?

Localvox Media is not intended for children. If you are under 18, you may use the Site and Products only with involvement of a parent or guardian. We do not knowingly collect or solicit information from, market to or accept services from children. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account. If you become aware that your child has provided us with personal information, please contact us at hello@Localvox so we may remove the information.

Third Party Sites

The Site and the Product may permit you to access or link to third party websites and information on the Internet, and other websites may contain links to the Site. These other websites and services are not under Localvox Media's control. The privacy and security practices of websites accessed from the Site are not covered by this Privacy Policy, and Localvox Media is not responsible for the privacy or security practices or the content of such websites, including but not limited to the third party services you access through Localvox Media.

Changes to this Privacy Policy

Localvox Media may amend this Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our privacy policy, we will notify you by posting an announcement on our development blog or site so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed. Each time you use the Site or the Product, the then-current version of the Privacy Policy applies.

What to do in the Event of Lost or Stolen Information

You must promptly notify us if you become aware that any information provided by or submitted to our Site or through our Product is lost, stolen, or used without permission at hello@Localvox

Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts, United States of America without giving any effect to the principles of conflict of law.

California Privacy Rights

California Civil Code Section 1798.83 permits customers who are California residents and who have provided Localvox Media with “personal information” as defined in Section 1798.83 to request certain information about the disclosure of information to third parties for their direct marketing purposes. If you are a California resident with a question regarding this provision, please contact hello@Localvox, by phone at (781) 609 7110 or at Localvox Media, 760 Main Street, Unit 2-4, Waltham MA 02451, Attn: COO.

Questions or Concerns

If you have any questions or concerns regarding privacy at Localvox Media, please send us a detailed message to hello@Localvox

Effective: July 1, 2014

Questions or Concerns

If you have any questions or concerns regarding privacy at Localvox Media, please send us a detailed message to hello@Localvox